At Ember & Om, your privacy matters. We’re committed to protecting your personal information and being transparent about how we use it. This policy explains what we collect, why we collect it, and how we keep it safe—so you can focus on your wellness journey with peace of mind.

 

🌿 What We Collect

When you book a class, workshop, or event, or join our community mailing list, we may ask for

• Your name, address, and contact details

• Information about your yoga experience and age bracket

• Any relevant medical conditions or contraindications to ensure your safety

 

We only collect what’s necessary to support your wellbeing and provide the best possible experience.

 

🙏 Why We Collect It

• We use your information to:

• Communicate with you about bookings, updates, and offerings

• Tailor sessions to your needs and ensure your safety

• Send occasional newsletters, community updates, and wellness inspiration (only if you’ve opted in)

• Meet legal, insurance, and professional obligations

 

We’ll never use your data for anything unrelated to your experience with us.

 

🔐 How We Keep It Safe

Your data is stored securely and only accessed by team members who need it. We use trusted systems and take appropriate steps to protect your information from loss, misuse, or unauthorised access.

 

We do not share your data with third parties unless legally required or with your explicit consent.

 

⏳ How Long We Keep It

We retain your personal information for up to three years from your last interaction, unless:

 

• You ask us to delete it sooner

• You unsubscribe from our mailing list

• We’re legally required to retain it longer

 

We review our records regularly to ensure we’re only holding what’s necessary.

 

💬 Your Rights

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Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Ask us to delete your data

• Withdraw consent at any time

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To make a request, just email us or write to the address below,we’re happy to help.

 

📬Contact Us

If you have any questions or concerns, please get in touch:

 

Sarah Williams

Ember & Om

Royds Mill

Calder Road

Mirfield

West Yorkshire

WF14 8PJ

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E: sarah@emberom.co.uk

T: 07481 156 671

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Last updated: November 2025